Katalog Induk Undip
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Subject : "manajemen jasa"
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Manajemen jasa: pendekatan terpadu

Author(s) : JASFAR, Farida -
Collection Location : Library FISIP
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Service, Quality and Satisfaction

Author(s) : Tjiptono, Fandy - Chandra, Gregorius -
Collection Location : Library FT
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Union Catalog Universitas Diponegoro